01
A paid Etsy order becomes a deal before you open Etsy
Before the maker opens the Etsy shop manager several times a day, copies the order lines and the buyer's name into a spreadsheet or the CRM by hand, and an evening order waits until morning.
After Etsy sends a notification the moment the order is paid, a deal with all lines appears in the CRM, and the warehouse sees the picking list at the same minute.
02
'Shipped' is entered once, and the buyer hears it from Etsy
Before the parcel is packed, the tracking number is typed into Etsy, then again into the CRM, and sometimes one of the two is forgotten.
After the warehouse marks the order shipped in the CRM with the carrier and the tracking number, the connection passes both to Etsy, and Etsy notifies the buyer itself — the deal and the shop show the same status.
03
Etsy stops selling the last unit twice
Before the same candle or bag sells on Etsy, on your own site and at weekend fairs; the quantity on Etsy is updated when someone remembers, and the last unit is sold to two people.
After the warehouse keeps the count in the CRM, and every change is written into the available quantity of that variant on Etsy, so the listing shows what is really left.
04
A cancelled order does not get packed
Before the order is cancelled in Etsy, but the printed picking list is already on the warehouse table, and the parcel goes out anyway.
After Etsy sends a notification about the cancellation, the deal in the CRM moves to the cancelled stage, and the warehouse sees it before the box is sealed. The same goes for 'shipped' and 'delivered': the pipeline shows where every order is without opening Etsy.